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Frequently Questions

Looking to customize products? Check out the answers below. If your question isn’t covered, feel free to email us at sales@intusc.com, and we’ll be happy to assist you!

A: We have the following suggestions:

1.If you are starting a brand with a limited budget:
We recommend choosing from our existing molds. These products are readily available in stock, have a lower MOQ, and can be quickly shipped after customizing the packaging and logo as per your needs.

2.If you want to add some brand features but have a tight budget:
We suggest selecting from our existing molds to save on mold creation costs. However, you can still make some custom adjustments. For example, our oval wooden body brush has a fixed shape, but we can change materials or apply painting treatments. We can also swap the bristles for other materials.

3.If you want to create a unique product for your brand:
Please contact us for a full custom service to create a one-of-a-kind product for your brand.

 

A: Yes, you can. Please contact us to request samples.

A: We have sufficient stock on hand, so we can generally ship samples within 24-48 hours.

A: Yes, we offer a 7-day no-reason return and exchange policy.

A: Of course! We welcome distributors from around the world to cooperate with us. We have sufficient stock, timely shipping, complete quality control, and after-sales service. We ensure the protection of our distributors’ interests, aiming for a win-win partnership.

A: Please contact our sales team to confirm the style. We offer the following customization options:

♦ Material Options:

     • Wooden handles: Bamboo, Lotuswood, Beech, Oak, Walnut, Sandalwood, and more.

     • Bristles: High-quality boar bristles, regular boar bristles (black, grey, yellow-headed black, flowered), horsehair, wool, or various shapes of wooden pins.

 

♦ Logo Options:

     • Laser engraving

     • Silk screen printing

     • Embossing, pad printing, heat transfer printing (please contact us for details).

 

♦ Packaging Options:

     • Custom packaging boxes

     • Custom paper box packaging (corrugated boxes, kraft paper boxes, white card boxes, magnetic boxes, gift boxes, etc.)

     • Custom drawstring bags, toiletry bags, or travel bags.

 

 ♦ Lead Time:

     • Custom production typically takes 15-25 days, depending on the order specifics. Please contact us for details.

     • If you need a custom logo, please allow an additional 1-3 days.

     • Large custom orders or packaging customization may take 15-25 days. For more details, please reach out to us.

 

If you have any other questions or need more details, feel free to contact us!

A: Please contact our sales team to confirm the style you would like. We offer the following customization options:

♣ Material Options:

  1. Handle materials: Bamboo, Lotuswood, Beech, Oak, Walnut, Sandalwood, and more.
  2. Bristles: High-quality boar bristles, regular boar bristles (black, grey, yellow-headed black, flowered), horsehair, wool, PP bristles, and more.

♣ Logo Options:

  1. Laser engraving (No setup fee, minimum order of 500 pieces).
  2. Silk screen printing (Setup fee required, minimum order of 1000 pieces; setup fee is refundable on orders over a certain amount).
  3. Embossing, pad printing, heat transfer printing (Please contact us for further details).

♣ Packaging Options:

  1. Custom packaging boxes.
  2. Custom paper box packaging (corrugated boxes, kraft paper boxes, white card boxes, magnetic boxes, gift boxes, etc.).
  3. Custom drawstring bags, toiletry bags, or travel bags.

♣ Lead Time:

  1. Custom production typically takes 15-25 days. Please contact us for details.
  2. Custom logo orders require an additional 1-3 days. Specific timing depends on the order.
  3. Large custom orders or packaging customizations may take 15-25 days. Please contact us for details.

If you have any further questions or need assistance, please feel free to reach out!

A: The MOQ for each custom product varies depending on the production process. Please contact us for more detailed information.

A: Typically, we request 50% up front before we manufacture your products, then collect the rest of your balance before delivery.
Contact us if you want to discuss a different arrangement.